Last Updated: March 18, 2013
This Privacy Policy explains how information about you is collected, used and disclosed by Signal Studios, LLC and its subsidiaries and affiliated companies (“Signal,” “we,” or “us”). This Privacy Policy applies to information we collect when you use our websites, including www.ascendgame.com and any beta game sites hosted by us, mobile applications or other online products and services (collectively, the “Services”).
Please note, the Services provide you with an ability to leave comments and submit other information via our News section (“Blog”). The Blog is operated by Disqus, which is a third party commenting platform that is not owned or controlled by Signal. By submitting any information via the Blog, including if you “leave a comment,” “register with Disqus” or “subscribe via email,” you understand that such information will be shared with Disqus and may be used by Disqus in accordance with its privacy policy, including for Disqus’s own marketing purposes. Please read the Disqus privacy policy carefully before leaving a comment or submitting any other information to the Blog, and see “Your California Rights” below to request more information about this sharing.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.
Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, participate in a contest or promotion, communicate with us via third party social media sites, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, country of residence, gender, discussion posts, direct messages to other users and any other information you choose to provide. We may also collect your date of birth, but will use that information solely to determine whether you are eligible to use the Services.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
- Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
- Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Your Choices” below.
Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you create or log into an account through a social media site or other third party site, we will have access to certain information from that site, such as your name and account information in accordance with the authorization procedures determined by such third party sites.
Use of Information
We may use information about you for various purposes, including to:
- Provide, maintain and improve our Services;
- Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
- Send you technical notices, updates, security alerts and support and administrative messages;
- Respond to your comments, questions and requests and provide customer service;
- Communicate with you about products, services, offers, promotions, rewards, and events offered by Signal and others, and provide news and information we think will be of interest to you;
- Monitor and analyze trends, usage and activities in connection with our Services;
- Process and deliver contest entries and rewards;
- Link or combine with information we get from others to help understand your needs and provide you with better service; and
- Carry out any other purpose for which the information was collected.
Signal is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
- With your opt-in consent, we will share your information with other companies for their direct marketing purposes (See “Your California Privacy Rights” below for more information);
- With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
- If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Signal or others;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
- With your consent or at your direction, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Social Sharing Features
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Analytics Services Provided by Others
We may allow other companies to provide us with analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Signal and others to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.
Security
Signal takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Your Choices
Account Information
You may update, correct or delete information about you at any time by logging into your online account. If you wish to delete or deactivate your account, please email us at [email protected], but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Promotional Communications
You may opt out of receiving promotional emails from Signal by following the instructions in those email messages. If you opt out, we may still send you transactional or relationship messages, such as those about your account or our ongoing business relations.
Notification Preferences
When you create an account to participate in our interactive forum, you may manage your preferences regarding what notices you receive in connection with forum activities by logging into your account and visiting the “My Preferences” section.
Your California Privacy Rights
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at [email protected]. However, please note that under the law, websites and online services that permit California residents to opt in to, or opt out of, this type of sharing are not required to provide such information upon receiving a request, but rather may respond by notifying the user of his or her right to prevent the disclosure. For instance, when you sign up for a beta game, Signal provides you with an opportunity to opt in to any sharing of your information with certain third parties for their direct marketing purposes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Signal Studios, LLC
18916 North Creek PKWY, STE 103
Bothell, WA 98011
[email protected]
425.298.4682
